Edenred is a world leader in transactional solutions designed to improve companies’ efficiency and to increase employees’ purchasing power.
Operating in 45 countries
44 million beneficiaries
770 000 client companies and organizations
1,5 million merchant partners
More than 8 000 employees
The volume of transactions ensured by Edenred has risen to almost 20 billion euro, of which 70% were performed by card, mobile devices or online.
1962 > 1976 Orientation towards a sustainable growth
Inspired by meal vouchers introduced in 1954 in the United Kingdom, Jacques Borel brings the Ticket Restaurant meal voucher on the French market in 1962.
In 1967, a government decree recognizes the meal voucher as an extra-salary benefit. Based on this success, the concept is exported to other countries, beginning with
1976 > 2000 From local presence to global leadership
The supply of extra-salary benefits is expanded worldwide, beginning with Europe and Latin America.
Part of Accor Group since 1983, Ticket Restaurant is brought under the umbrella of Accor Services starting from 1998.
2000 > 2010 From a wide range of solutions to an autonomous business
In the early 2000s, innovation hits new territories in Europe and Asia, by introducing the rewarding and incentivizing solutions, and in Latin America by Ticket Car, a business expense management solution.
2010 > 2017 From a pioneering concept to a successful business model
Edenred becomes an independent company, changing its name from Accor Services to Edenred and enhances its transformation towards a digital future through the new strategic direction oriented towards new business lines and digital solutions such as cards, online platforms and mobile applications dedicated to users.
We are building relations and solutions that bring added value for our clients through secure transactions.
We wish to offer solutions, not just products and services.
We wish to be an efficient intermediary, to create connections, by offering efficiency and simplicity to our clients, and helping them generate value and improve their performances.
Our entrepreneurial spirit drives growth, instills our pioneering soul in the new business territories we want to explore, strengthens our local empowerment, and makes us focus relentlessly on operational excellence.
Imagination stimulates the desire for innovation and gives rise to progress. We recognize this, and so we put our own imagination to work, generating inspirational ways to connect companies, employees and merchants, for the working world of today and tomorrow.
Employers do not pay the wages, customers do. The more we engage with companies, employees and merchants, the clearer their needs become and the simpler it is to determine the changes we should be making. We will not stop improving every last detail of everything we do until 100% of our customers insist that their friends do business with us.
True business excellence can only be achieved with respect. We are respectful towards our customers, by being pro-active, accountable, and honest; to our colleagues, by expressing gratitude and recognition; to our shareholders, by using the resources they put at our disposal efficiently; and to society by promoting products and services that create value for all stakeholders.
Our customers want their interactions with us to be simple and easy. We know that it is hard to make things simple. This is why, we make sure always to promote simplicity in everything we do, and transparency in everything we say.
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